What are some basic principles to follow when it comes to delivering high quality customer service in commercial landscaping and tree trimming?
First of all, you can’t talk about customer service in commercial landscaping and tree trimming without including the two types of customers. There are external customers, which pay us to deliver service on a daily, weekly, or monthly basis. And there are also internal customers, which are your employees. They
What do you see as the biggest challenges and innovations that the commercial landscaping industry will see over the next decade? with Randy Ferrari
The biggest challenge in commercial landscaping is consistently labor. Whether that’s due to a lack of opportunity to hire an immigrant workforce through H2B or otherwise, labor is always going to be at the top of challenges in the industry. It also tends to be the biggest direct cost. There
What are some of the challenges and opportunities someone new to the commercial landscape industry can expect?
Houston is a wealth of opportunity for somebody new coming into the commercial landscape industry, specifically because Houston is a premiere location for commercial landscaping, commercial irrigation, and tree trimming. The climate and rainfall totals in the area combined with the long growing season present a diverse pallet of plant
What are the top 10 best practices for any B2B sales rep to live by?
with Jeff Kettler 1. Be honest, period. Always take the high road. You’re going to be put in difficult situations, in business situations, and if you always take the high road, I’ve found, you will always end up on the right side of the equation. So be honest and take
How Trees Protect Themselves During Freezing Temperatures
A lot of people think trees can be damaged or can freeze during the winter months. Or that it is possible for trees to freeze because half of a trees weight is made up of water. However, it is very rare that a tree will actually freeze, succumb to freeze
Best Practices in Tree Trimming
Best practices in tree trimming starts with hiring candidates who are ISA certified arborists and therefore understand the pruning terminology and techniques to properly prune trees with safety as the number one priority. There are certain techniques such as crown raising, crown reduction, crown restoration, crown thinning and crown cleaning,
Root Barrier
Root barriers are very useful in many different aspects when it comes to tree care. The root barriers themselves help prevent tree roots from growing into a variety of different structures, like drainage pipes, pool areas, foundations, and even sidewalks. They are extremely useful in helping to keep tree roots
Tree Safety at Embark Service
At Embark Services, our first priority with tree safety is to ensure that everyone is working safely by properly training our staff. We go through all the equipment that we use with each employee, whether they’re coming on as a new employee with experience or a new employee with no
The Proper Way to Trim Crape Myrtles
The best way to trim crape myrtles is to round them out lightly at the top. Not topping them. There is a significant difference between topping and rounding them out. A good example of that is the crape myrtles Embark maintains at Memorial City Mall. Embark Services trims the crape
Fall Tree Fertilization
Fall is a good time of year to feed your plants and trees. Coming out of the summer, when it’s been very hot and dry, trees could use a boost. In particular, this year we’ve had one of the hottest summers on record. Your trees are definitely stressed from the
